Team |
Workplace |
Enterprise |
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Pulse surveys
Engagement pulsesOur core engagement pulses are based on 7 key drivers for engagement. All science-backed. | |||
Focus pulsesGet in-depth insights in topics such as onboarding, change and team effectiveness. | |||
Automated programsUse &frankly hands-off with one of our automated engagement programs that send pulse surveys and collect data for you. | |||
Standard questionsChoose from 200 questions in our library. | |||
Custom questionsCreate questions tailored to your own company initiatives to make it a relevant experience to both the business and the employees. | |||
Quick questions<Send a single question spontaneously. Widely used for meeting follow up etc. | |||
Flexible schedulingBe in total control over what and when a survey is being sent. Possibility for all group owners to send a pulse to their team regardless of user level. | |||
Automatic insight notificationGet the insights pushed to you in your channel of choice. Email, mobile app or Slack. | |||
Localized employee experienceSystem language (interface with menu, buttons and so on) is available in Swedish, English, Norwegian and Danish. The majority of the standard questions are translated in 20+ languages. Users with Workplace or Enterprise account can decide which language they want to see, while only administrator can decide which language the Team users see. | English, Swedish, Norwegian & Danish |
Analytics
DashboardEasy and visual access to the results | |||
HeatmapInstant visual feedback on your result that is color coded | |||
Export resultsEasy export of results to other formats such as .pdf, .ppt, .xlsx or .csv | |||
Standard KPIsFollow a concrete metric over time using one of our standard pulses | |||
Custom KPIsCreate your own set of KPIs based on your own questions and pulses. | |||
Response rate resultsEasy follow how different teams use &frankly. | |||
Automated segment analysisDeep dive into your data and slice it according to | |||
Organizational overviewGet an holistic overview of the results from all your teams in the organization | |||
External benchmarkManagers can compare results with all other teams using &frankly. | |||
Internal benchmarkManagers can compare result with all other teams in your organization. | |||
Sentiment analysisAnalysis on free text answers and comments on all questions to discover keyphrases and sentiment. | |||
Custom analyticsBased on your specific needs we can do custom reports for you. |
Leadership development
Micro learning articlesQuick read articles with tips for managers on how to drive engagement in their team. Available in the mobile app. | |||
Standard ActionsRecommended actions for managers based on specific results. | |||
Custom ActionsCreate your own actions to drive company best practices at scale. |
Employee management
Unlimited usersEmployees in your organization. | Up to 100 | ||
Unlimited groupsCreate groups that reflect your organizational structure. | Up to 10 | ||
Assisted user importGuidance and assistance in getting all your employee records into &frankly within a structure that reflects your organization. | |||
Custom user attributesAdd your own attributes to be able to analyze your data in the way you want. | |||
Flexible user access settingsRemove and give access to managers to create questions, groups and send out surveys and/or let employees have access to the results to increase transparency. |
Mobile Application
Mobile appAvailable on both iOS and Android. |
Customer Success Support
Digital oboarding | |||
Assisted onboarding programCustomized support from one of our Customer Success Managers to help onboard your organization and send out your first pulses. | |||
Personal Customer Success ManagerSenior Customer Success Manager that is a personal point of contact to support with your continuous work. | |||
Digital manager trainingsEasy and continuously onboard new managers with our online training sessions. | |||
Tailored trainings for managersMake sure all managers get a good start in &frankly. | |||
Customer knowledge portal24/7 access to FAQs, tutorials and educational material. | |||
E-mail support | |||
Real-time chat | |||
Prioritized support | |||
Phone support |
Integration
Slack integrationGet questions and results pushed directly to Slack. | |||
&frankly organization APIEasily input data about your organization and employees into &frankly. | |||
&frankly data APICollect result data from &frankly and import it into the analytics tool of your choice. | |||
Single Sign-OnMake signing in to &frankly as easy as possible for employees. We support all SSO solutions that are based on SAML2 standard. We also provide pre-configured SSO with OKTA, Google, Microsoft Azure, Oracle Identity Cloud, Google G Suite, ZOHO, IBM, Gemalto, Citrix, AWS. | |||
User management integration | |||
Other 3rd party integrations | |||
Managed integrationCustom integration to your HR-system which include support and maintenance. |
Privacy, Compliance and Security
Sophisticated privacy rulesIndustry best in class integrity framework to protect the anonymity of employees. Minimum 3 answers required regardless of how the data is being sliced.. | |||
GDPR compliance | |||
Compliant with global security standardFully compliant with global security standards ISO27001, OWASP, NIST and employees holding CISSP certifications. |
Agreements
Standard service & data processor agreement | |||
Service level agreement | |||
Other custom legal agreements |